Introducing our producer stories

A deep-dive into our reasoning and methodology when it comes to supplying verified data on your producers' sustainability progress

Our why

At Collectiv Food, we believe that not only does everyone have a right to know where and how their food was produced, but also that this knowledge is crucial in driving forward a clear and honest dialogue within the food supply chain. By sharing accurate information about the food producers we work with, we're providing you with the insights you need to turn your sustainability ambitions into reality.

How it works

A Producer Story gives you the power to see verified claims about our food and drink producers on everything from management of greenhouse gas emissions and water use to product safety. Using Responsibly's methodology geared at companies looking for insight into their supply chain across the entire value chain, we answer two questions to understand how far along producers are in their sustainability journey:

  • What are the most relevant material issues affecting our producers?

  • To what extent are those producers performing against these issues?

Looking for a supplier who is as sustainable as they claim? Simply log on to the Collectiv Food app, where you can review the stories of your current producers and explore others within our network.

Transparent data sources

At Collectiv Food, transparency runs through everything we do and the data we source is no exception. That's why we're working with Responsibly to show you scores based on evidence, while working with suppliers for the additional information we need to cover all bases.

Our ratings are comprehensive-considering impacts throughout the entire supply chain from raw materials to a product's end of use. Altogether, we evaluate over 1000 data points across more than 10 key material issues to calculate the overall scores for producers. Based on Responsibly's methodology, third party sources are weighted according to their scope and how well a given source provides evidence of action taken and improvements made by producers to address their most material risks - helping you to focus on what matters most.

Key issues we score on

The food supply chain involves sustainability issues which are many and inherently complex. To keep things simple, we grouped together Collectiv Food's standard impact parameters applicable to all food and drink suppliers and a second group incorporating additional environmental and social impact assessment areas aimed at accounting for the diversity of our supply base.

Our standard impact assessments

At Collectiv Food, we strive maintain exceptional standards as we work towards a fair, transparent and sustainable food supply chain. Our supplier sustainability assessments are a key component of how we ensure transparency in our supply chain and promote continuous improvements in the pursuit of a more resilient, and sustainable food supply chain. The assessments, guided by our standard impact parameters, hold suppliers accountable against our minimum trade standards and beyond. This approach underscores our commitment to customer health, environmental responsibility, and the adoption of sustainable practices within the food industry.

1. Product safety

At Collectiv Food, customer health is our top priority. We assess alignment with third party product safety standards in our sustainability evaluations to support responsible sourcing and mitigate risks. Partnering with suppliers adhering to recognised food safety standards ensures that you enjoy safe and high-quality food and drink, while fostering sustainable industry practices.

2. Quality assurance

Quality assurance is key to consistent, high-quality food and drink products. This assessment area focuses on suppliers' operations to prevent defects and maintain top-notch standards. By encouraging suppliers to adopt such processes, they also support reduced resource consumption, and waste, promoting sustainability across the supply chain.

3. Responsible marketing and selling

Responsible marketing and selling practices consider the impact of a supplier's advertising, sales, and communication strategies on consumers, communities, and the environment. Assessing our suppliers on responsible marketing practices ensures that they provide accurate information about their products and operations, promoting transparency and trust.

4. Supply chain traceability

At Collectiv Food, we believe that traceability empowers transparency. We prioritise supply chain traceability to ensure responsible ingredient sourcing, fostering trust and accountability from end to end of the supply chain.

5 & 6. Emissions Scopes 1 & 2

Assessing our suppliers' emissions management is essential part of our own Net Zero commitment. We currently evaluate how suppliers manage direct emissions from owned sources (Scope 1) and indirect emissions associated with the consumption of purchased energy (Scope 2). These emission scopes are directly within company's operational control, making them more straightforward to measure and manage than Scope 3 emissions. By starting here, we aim to support a fair and manageable starting point for our suppliers' journeys in reducing their emissions.

Accounting for diversity

While our standard impact assessments provide a robust framework to gauge how suppliers align with our mission, we acknowledge the diversity of environmental and social impact issues most relevant for our suppliers and the contexts in which they operate. That's why, beyond the impact areas covered by our standard assessments, our supplier evaluations also incorporate specific environmental and social impact parameters identified by our partner, Responsibly, as high and medium risks based on industry- and country-specific research as well as globally agreed sustainability frameworks. Details of these additional assessment areas and scores are available on request.

The rating scale

Each Producer Story shows a level indicating how far along a given producer is in their sustainability journey. The level is based on the overall score of a producer assessed by Responsibly on Collectiv Food's behalf. Responsibly's methodology involves a 0 to 5 scoring system, where a higher overall score is awarded to producers who are further along in their sustainability journey, measured by having not only improved their impact, but also independently assessed or audited their social and environmental impact. Producers' score across environmental and social impact parameters are averaged to calculate a given producer's level.


5/5 Leading the way

An industry leader, having committed, managed and improved most or all social and environmental impact issues across their supply chain. They have both strong assurance (e.g. from relevant certifications or standards systems) and are positively impacting significant environmental and social impact risks.


4/5 Positive impact

Making strides in their sustainability journey, having independently assessed or audited improvements across several social and environmental impact areas in their supply chain.


3/5 Good progress

Good progress in their sustainability journey, having independently assessed or audited practices relevant to the management of social and environmental impact areas in their supply chain.


2/5 Taking charge

Some progress in their sustainability journey, having self-assessed or disclosed information relating to one or more environmental or social impact areas of their supply chain. Producers at this stage in their journey are not yet adequately addressing all significant environmental and/or social impact areas.


1/5 Just started

Early on their sustainability journey, having made commitments to address their practices in at least one environmental or social impact area of their supply chain. Producers at this stage in their journey are not yet adequately addressing all significant environmental and/or social impact areas.


0/5 Yet to start

No evidence found or provided by the producer to suggest that they have made commitments, self-assessed or audited their practices in the environmental and social impact areas most relevant for their supply chain.

Not assessed

Meets Collectiv Food's minimum requirements but has not been assessed or may be in the process of being assessed by Responsibly on their social or environmental performance.

Limitations and future improvements

Producer Stories empower decisions based on the best available supplier-specific sustainability data provided by Responsibly and directly from our producers. With our partners, Producer Stories show you the clear steps our food and drink producers have taken in their sustainability journeys alongside their real stories. For this reason, Producer Stories would not be possible and impact limited without the input and support of our producer partners to drive forward a transparent and sustainable food supply chain.

It's not just the story or the score of a supplier that matters to Collectiv Food. It's the ability to drive changes that will safeguard our future through the purchasing decisions made every day. That's why, as the stars align for a harmonised framework to measure progress towards food sustainability or sustainable diets, so too will Collectiv Food's scoring criteria… because who needs another label? It's time for a holistic representation of the people, businesses and impact behind our food.

Ongoing continuous improvements of Producer Stories are focussed on empowering informed decisions that support a sustainable food supply chain, simply and at no extra cost to you.

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