Account Manager at Collectiv Food [French speaker required]

Start date: 15th March

About the company

Collectiv Food is a fast-growing next generation food supply business, on a mission to transform how food is accessed and distributed within cities. 

We source quality proteins at market-beating prices directly from a network of 1,000’s of farms and producers. We own our supply chain from farm to kitchen, ensuring fresher ingredients and consistent delivery to our growing base of customers. We are building an unique, efficient and decentralised food supply model, with a greener last mile delivery (less than 50% CO2e compared with traditional methods). And our customers typically save 5% to 25% on key protein lines, whilst receiving a reliable service that values quality, provenance and transparency.

We work with hundreds of professional kitchens across a diverse set of verticals, including restaurant groups, dark kitchens, meal-kit companies, catering companies, hotel chains and grocery stores. We also have our own D2C brand, Farmshop, supporting producers who were impacted by the Covid-19 crisis. 

Founded in 2018, we are based in West London and supported by industry experts and leading venture investors, such as Partech, Frontline and Mustard Seed.

Our vision is to lead the transition to a fair, transparent and sustainable food supply chain, meeting the demands of the cities of tomorrow. 

About the team

Collectiv Food is a growing team of 20+ innovators and professionals, who all share a passion for food and technology. 

The commercial team at Collectiv Food is currently made up of 7 people. The account management team’s primary responsibilities are to manage and grow our customer relationships, delivering on up-sell and cross-sell opportunities, and helping to source and deliver the best product options for our customers’ businesses.

About the role

We are looking for an organised and passionate people-person who can help manage and support some of our most important accounts in both London and Paris. A fluent French speaker is required.

Reporting to the VP Commercial Operations, this role is based in London, with occasional travel to customer sites, when possible. 

We expect this role to convert into a full-time position within Collectiv Food, subject to performance.

Core responsibilities

  • Nurture both existing and newly onboarded accounts, highlighting early successes and advocating for scaling of our service across their business

  • Be responsible for the successful seamless transition of clients from new customers to key accounts

  • Develop deep relationships with decision-makers, demonstrating our ability to add value to their businesses, and - working across functions - establish sticky partnerships that stand the test of time

  • Analyse and assist in the completion of request for proposals or new tenders from customers, formulating solutions and effectively following up on these

  • Consistently track activity in our CRM in order to provide the business with actionable metrics and data

  • Work closely with our Sales, Producer & Operations teams on live opportunities, to reach optimal outcomes for the business

  • Work alongside a driven team, dually motivated by building an exciting business and leaving the world a better place than we found it

About you

  • You have a minimum of 2-3 years experience in a commercial role

  • You have strong writing and communication skills, in both English and French

  • You are likely to be degree educated

  • You’re tech-savvy

  • You’re very organised

  • You’re flexible – you’ll muck in and help with anything

  • You are entrepreneurial, with a growth mindset, and comfortable with the pace of early-stage environments

  • You’re proactive and always willing to learn

  • You’re a good communicator and a team player – you see the team’s success as your own

  • You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time

  • You are passionate about the value of food & the role of technology in building a more sustainable food system

Benefits

  • Great exposure to a fast-growing startup in the food sector

  • Ability to have a big impact in a short space of time

  • (Pro rated) 25 days of paid vacation time in addition to national holidays

  • Committed team members with broad experience who share a common passion to build a world class business and, of course, good food

  • Great office space in central London with a comfortable working environment

  • The ability to work from home when required

  • Numerous opportunities to partake in product samplings

  • Food discounts with a selection of customers

Questions to answer in a cover letter

  1. Can you speak fluent French (verbal and written)?

  2. Why do you want to join Collectiv Food?

  3. Tell us about one of the biggest challenges you faced dealing with a customer and how you solved it?

  4. If you had to name a “superpower” that you possess, what would it be and why?

  5. Career-wise, where do you see yourself in 5 years’ time? 

Collectiv Food is an equal opportunity employer. We are a diverse bunch of people who are committed to maintaining a welcoming culture of inclusion and equality. We encourage applications from anyone that meets the requirements for the role. 

Job Type: Maternity Cover, minimum 6 months, contract to permanent

Salary range: From 28k per annum depending on experience

Please email careers@collectivfood.com with your CV and cover letter.

We look forward to hearing from you.